Job Description

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organization
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries 
• We partner with over 430,000 properties in more than 15,000 destinations 
• We work with more than 44,000 travel companies in 139 source markets 
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

In this role you will :

As a Contracts Manager at WebBeds, you will play a critical role in securing competitive hotel contracts for

the regions under your remit. Your efforts will contribute to achieving the company's KPIs, including securing the ideal mix of hotels, competitive pricing, availability, and margins. You will have full ownership and are responsible for all revenue streams coming into the destination that you manage.

Key responsibilities  

• Negotiate and secure contracts with hotels in your allocated regions to meet the company’s KPIs, including:

Number and mix of hotels.

Competitive pricing and availability.

Revenue performance of hotels in your portfolio.

Develop and maintain relationships with hotel partners, ensuring alignment with WebBeds’ strategic goals.

• Regularly review the performance of contracted hotels, addressing issues related to pricing, availability, or quality.
• Conduct market research to identify opportunities for expansion and ensure competitiveness in assigned regions.
• Collaborate with the regional leadership to develop and implement effective contracting strategies.
• Monitor and analyse destination performance metrics to ensure continuous improvement and alignment with company goals.

The skills we would love to see in your suitcase!

• Proven experience in hotel account management or a similar role in the travel industry.
• Strong knowledge of the assigned region(s) and its hospitality market dynamics.
• Demonstrated ability to meet revenue targets in a competitive environment.
• Experience in building and managing relationships with hotel partners.
• Familiarity with online distribution platforms, APIs, or cloud-based systems is a plus.
• Excellent analytical and organizational skills.
• Fluency in English; additional language skills relevant to the assigned regions are highly desirable.
• Negotiation Skills: Ability to secure favourable terms while maintaining strong relationships with partners.
• Market Knowledge: Deep understanding of the travel and accommodation market in assigned regions
• Analytical Thinking: Capable of evaluating market trends and performance data to make informed decisions.
• Communication: Strong interpersonal and written skills for liaising with internal and external stakeholders.
• Results Orientation: Demonstrated ability to meet or exceed performance targets in a fast-paced environment.
• Problem-Solving: Proactive and resourceful in overcoming challenges and identifying innovative solutions.
• Contracting experience gained with the hotel industry.
• Able to develop and maintain strong and trusting relationship with hoteliers.
• Educated to degree level of equivalent or equivalent professional qualification.
• Minimum 2 years contracting experience in hotel industry (OTAs, Bedbanks, Tour Operators).
• Understanding of current contracting landscape (dynamic and static models).
• Highly accurate with excellent attention to detail.
• Well-developed written and verbal communication skills.
• Professional fluency in English.
• Able to work well under pressure and meet strict deadlines.
• A solid working knowledge of Microsoft Word, Excel, and Outlook.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change ⚡
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at - #LI-Hybrid

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